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‎05-16-2024 05:29 PM

HP Recommended
Product: HP Photosmart 5520 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

My 5520 e-all in one series was giving off line message. Followed suggested for fixing but now the software for printer can not be found.  I have the CD to reinstall but my computer does not accommodate a CD.  What are my options?

 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎05-16-2024 05:48 PM

HP Recommended

the full downloadable webpack should have everything that the CD had https://ftp.hp.com/pub/softlib/software12/COL42577/mp-108807-3/Full_Webpack-1320-PS5520_Full_Webpack...

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

1 person found this reply helpful
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2 REPLIES 2

‎05-16-2024 05:48 PM

HP Recommended

the full downloadable webpack should have everything that the CD had https://ftp.hp.com/pub/softlib/software12/COL42577/mp-108807-3/Full_Webpack-1320-PS5520_Full_Webpack...

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
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‎05-16-2024 06:53 PM

HP Recommended

Thank you for the help.  I followed the process as you outlined and it was successful!  I and now able to us my printer!

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