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‎11-10-2017 04:52 PM

HP Recommended
Product: HP Deskjet 2540 All-in-One

I have had to re-install my printer as it was saying it was off-line.  I tried several times to re-install wirelessly but it wouldn't work.  So I went and purchased a printer cable.  It is now on-line but it won't recognize as being a network printer.  I was happy with this product but no more.  I have had this issue several other times, saying it was off-line and not being able to print.  I've always managed to get it back on-line wirelessly except for this time.  

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-12-2017 07:34 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you watch this resource and try to setup wirelessly:

 

HP AMP 100 printer : Download & Install Software wirelesly using USB setup of Wireless

(different printer but the steps are the same)

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

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3 REPLIES 3

‎11-12-2017 07:34 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you watch this resource and try to setup wirelessly:

 

HP AMP 100 printer : Download & Install Software wirelesly using USB setup of Wireless

(different printer but the steps are the same)

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎11-12-2017 12:08 PM

HP Recommended

Thanks for the help.  I've managed to get the printer online and it appears to be working okay now.  ☺

Was this reply helpful? Yes No

‎11-13-2017 06:40 AM

HP Recommended

Hi @ladypal,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
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