cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
AngieLongville
New member
1 0 0 0
Message 1 of 2
54
Flag Post

Oj5200

HP Recommended
Example: Oj5200

My husband brought this printer used it once n has never used again.  I need to print a PDF from my mobile phone for a class I’m taking.  The printer keeps asking me for a password but my hubby claims he never entered a password.  He’s very forgetful.  But what should I do either way?  I need the password to be reset so how do I go about that?

 

Or how do I register a password if indeed he didn’t put one in?

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
14,542 14,524 756 603
Message 2 of 2
Flag Post
HP Recommended

@AngieLongville

 

Welcome to the HP Support Community.

 

Print the network configuration report to get the password: On the printer control panel display, from the Home screen, touch ( Setup ), touch Tools, and then touch Network Configuration Report.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation