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[AngieLongville]

My husband brought this printer used it once n has never used again.  I need to print a PDF from my mobile phone for a class I’m taking.  The printer keeps asking me for a password but my hubby claims he never entered a password.  He’s very forgetful.  But what should I do either way?  I need the password to be reset so how do I go about that?

Or how do I register a password if indeed he didn’t put one in?

[Betty0610]

@AngieLongville

Welcome to the HP Support Community.

Print the network configuration report to get the password: On the printer control panel display, from the Home screen, touch ( Setup ), touch Tools, and then touch Network Configuration Report.

Let me know if this helps.

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