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Locked

‎05-11-2022 12:13 PM

HP Recommended
Product: HP Officejet Pro L7580 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I have an old printer (HP OfficeJet Pro L7580) which still works great, but I just got a new laptop (Dell Latitude 7420), I connect the printer via USB, the laptop sets up the printer, says it's ready, then when I try to print and choose the printer it says the driver is unavailable. I've checked everything possible, downloaded the drivers, the laptop says the most up to date driver is already installed. HP Smart also can't find my printer. I'm at a loss.

Category:
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-12-2022 03:36 AM - last edited on ‎03-21-2024 06:51 AM by

HP Recommended

Hi @NicholeP  

 

Try the driver download from the next link:

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

2 people found this reply helpful
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3 REPLIES 3

‎05-12-2022 03:36 AM - last edited on ‎03-21-2024 06:51 AM by

HP Recommended

Hi @NicholeP  

 

Try the driver download from the next link:

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
2 people found this reply helpful
Was this reply helpful? Yes No

‎05-12-2022 02:03 PM

HP Recommended

@ferRX thank you! That did the trick!

1 person found this reply helpful
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‎05-12-2022 02:28 PM

HP Recommended

Great 😊, nice to know that worked !

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
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