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Hi all,

 

Some of our customer are using the printer type M806 at our Mailing System.

The way how we generate each print job is not working with every printer or driver/firmware version of a printer.

One of our customer has now an issue with the latest firmware.

Now I want to install the latest firmware at our printer to test the customer behavior but I need a fallback of the firmware version I have installed. 

Actually the following version is installed at my printer:

Firmware Bundle Version:4.5.0.1

Firmware Revision:2405135_000404

Firmware Datecode:20171208

Model number: CZ244A

I know it is very old but the printer are not connected to the internet and only to the machine network 😉

 

Is there any possibility to download the older firmware versions? 

 

Thank you very much in advance.

 

Best Sven

 

2 REPLIES 2
HP Recommended

Hi @FunWithFlags,

 

Welcome to the HP support community.

 

Please help us with your HP unit serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
HP Recommended

Hi @Alden4,

 

is there any possibility to downgrade my printer firmware? 

I wrote you a pm with the details you asked for.  

 

Thanks

Sven

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