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‎11-15-2020 02:55 PM

HP Recommended
Product: Color LaserJet M253dw
Operating System: Microsoft Windows 10 (64-bit)

Where can I find a firmware older than 20201021 for my HP Color LaserJet M253dw printer ?

 

Background:

After installing a firmware upgrade my printer now writes "Supply problem" in the display and refuses to print. I have recently installed 3rd party color cartridges. A solution is described to this problem with M281cdw printers, exactly matching mine (see link below), is to downgrade from the 20201021 firmware. However on the HP driver download site I can only see the faulty 20201021 firmware.

 

Similar problem:

https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/HP-Color-Laser-jet-Pro-MFP-...

 

Driver download page missing older firmware:

https://support.hp.com/us-en/drivers/selfservice/hp-color-laserjet-pro-m253-m254-printer-series/1412...

Category:
2 people had the same question
1 REPLY 1

‎11-16-2020 01:43 AM

HP Recommended

M254dw 2020-06-12 firmware available. Some sites say it is the same as M253dw. But i am not sure. If you want a try send me PM or e-mail.

Stefan
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