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‎03-08-2020 03:56 PM

HP Recommended
Product: Envy 4502
Operating System: Microsoft Windows 10 (64-bit)

We just replaced our old HP printer with the  HP Envy 4502.  I am quite the novice.  I was able to set it up but when I went to the  link to print at hp.com/eprint/envy 4500 it is asking for a monthly charge of 8.99.  Is this standard practice?  We never had to pay with our older HP Printer.  Any help would be appreciated,

1 person had the same question
2 REPLIES 2

‎03-08-2020 06:41 PM

HP Recommended

@WKMK 

 

No, somehow during the setup you click to enter Instant ink option. For more information please refer to

 

            https://support.hp.com/au-en/document/c03917913

 

You can buy ink yourself, no need to enter Instant ink contract.

 

Regards.

BH
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‎03-08-2020 07:56 PM

HP Recommended

Thanks but I am still confused,.  I get to a page that says Driver Support One and it requests credit card info and says it is a $9.99 monthly fee,  It is for Update out-of-date or missing driver  for your HP all in one Envy,  Did I somehow get to the wrong page.  I went to hp.com/ePrint/Envy4500 which the instructions said to do. Like I said, I struggle with computers.

 

MK

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