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‎03-15-2020 09:53 AM

HP Recommended
Product: Deskjet 5550
Operating System: Microsoft Windows XP

I am looking for installation software for my HP Deskjet 5550 printer I inherited from my Dad. I can't seem to find any support on the HP site. It isn't on the list of discontinued printers. I have downloaded several installation files from various websites without success.

3 REPLIES 3

‎03-15-2020 10:01 AM

HP Recommended

Hi:

 

Below is the link to the support page for that model printer.

 

https://support.hp.com/us-en/drivers/selfservice/HP-Deskjet-5500-Printer-series/71895/model/71897

 

You posted that you are running Windows XP?

 

If so, here is the direct link to that software file...

 

https://ftp.hp.com/pub/softlib/software1/COL1258/dj-7095-2/5550-enu-win2k_xp.exe

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‎03-15-2020 10:20 AM

HP Recommended

Paul,

Thanks for the prompt reply! I have tried both solutions already without success. The first link brings you to a download page for inkjet printers not deskjet printers. The second link brings you to a download page for the installation software file. I downloaded it and tried to install it without success. Just as before, the installation dialog box appears and when I click install it locks up and doesn't finish the install. I does install an assistant but it doesn't function as it should (no services, i.e., calibrate and align). Any other ideas?

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‎03-15-2020 11:24 AM

HP Recommended

You're very welcome.

 

That is the support page for your printer.  It is a HP Deskjet 5550 Color Inkjet Printer.

 

I used the free 7-zip file utility, and unzipped the exe file I had posted into its folder.

 

There were errors during the extraction process, but the actual drivers are there in the folder, in the win2k_xp folder.

 

https://www.7-zip.org/

 

You would have to try and manually install the drivers since the auto installation doesn't work.

 

I don't know anything about HP printers, so I wouldn't be able to suggest anything else other than extracting the exe file into its folder and manually installing the driver.

 

I only knew where the support page was, in answer to your question.

 

The file is only good for Windows 2000/XP.

 

For newer operating systems, you follow the guidance to install the driver at the link below.

 

https://support.hp.com/us-en/document/c01796879

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