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‎06-25-2025 02:46 AM

HP Recommended
Operating System: Microsoft Windows 11

I'm having trouble installing my printer. When I try to set up the PIN, it says 'Invalid PIN'. Can you help me recover or reset the PIN? serial number also i tried but same issue showing.

1 REPLY 1

‎06-26-2025 01:11 PM

HP Recommended

@CN255DZVJZ, Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share your HP unit's product number with us? 

 

Need help finding your product number? We've got you covered! Check out this handy guide:  Click here

 

Could you clarify which pin you're trying to enter? Is it the Wi-Fi password or the EWS password? Let me know so I can assist you further.

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Garp_Senchau
I am an HP Employee

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