PRINTER IS NOT SHOWING

[JIT17]

suddenly my printer is showing in my pc. after that i uninstall all hp software but i cannot install in my pc.

[Jerry_57]

Hi @JIT17,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand your HP printer is not showing up on your PC, and you're experiencing issues reinstalling the HP software. Follow these troubleshooting steps:

 

Check Connections:
 

• Ensure that the printer is turned on and connected to your computer.
• Verify that all cable connections are secure and that you are using the correct cable for your operating system.

Direct Connection:
 

• If your printer is connected through a USB hub or another device, try connecting it directly to the USB port on your computer to rule out connection issues.

Verify USB Recognition:
 

• On Windows, go to Device Manager and ensure that the printer is recognized under the "Universal Serial Bus Controllers."
• If it appears as an "Unknown Device," try disconnecting and reconnecting the USB cable.

Reinstall Printer Software:
 

• Before reinstalling, ensure that all previous HP installations are completely uninstalled. You can do this by using the HP uninstall tool from the Official HP® Support or going through "Add or Remove Programs" in the Windows Control Panel.
• Disable any active virus protection programs that might be preventing software installation.

Download Latest Drivers:
 

• Go to the Official HP® Support and download the latest drivers and software for your printer model.
• Run the driver installation file and follow the on-screen instructions.
  
  
  I hope this helps.

Take care and have an amazing day!
 

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Jerry_57

HP Support