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HP Recommended
HP LaserJet MFP M438nda
Microsoft Windows 10 (64-bit)

PRINTER PRINT WITHOUT ANY COMMAND sensor problem

1 REPLY 1
HP Recommended

@momentz, Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding printer issue!

We're thrilled to have the opportunity to assist you and provide a solution. 

 

Paper Sensor Check: Ensure that the paper sensors are clean and not obstructed. Dust and debris can cause sensors to malfunction.

Firmware Update: Make sure your printer's firmware is up to date as newer firmware versions might have fixes for sensor-related issues.

Reset Printer: Attempt a reset or restart of your printer. This may resolve any temporary sensor errors. 

 

Hope this helps!

Take care, and have an amazing day! 

 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

 

Regards,

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.