PRINTING IISUE

[satyajit5432]

I HAVE INSTALLED THE SOFTWARE IN HP DESK JET GT 5810 BUT STILL IT NOT RECEIVING PRINTING REQUEST

[VikramTheGreat]

Hi @satyajit5432,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thank you for explaining the issue. If your HP DeskJet GT 5810 has the software installed but is not receiving print requests, it usually means there’s a connection or driver communication problem. Let’s fix this step by step:

Step 1: Check Printer Connection

• USB Connection: 
  • Ensure the cable is firmly connected to both the printer and PC.
  • Try a different USB port on your computer.
• Network Connection (if using Wi-Fi): 
  • Confirm the printer is connected to the same network as your PC.

Step 2: Set Printer as Default

• Press Windows + I → Bluetooth & Devices → Printers & Scanners.
• Select your HP DeskJet GT 5810 → Click Set as Default.

Step 3: Restart Print Spooler Service

1. Press Windows + R, type services.msc, and hit Enter.
2. Find Print Spooler, right-click → Restart.

Step 4: Reinstall Printer Driver

• Remove the printer from Printers & Scanners.
• Download and install the latest driver from HP: 👉 HP DeskJet GT 5810 All-in-One Printer series | HP® Support

Step 5: Use HP App

• Download here: 👉 HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site
• Run the tool to automatically detect and fix issues.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat