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‎08-27-2025 11:35 AM

HP Recommended

Estimado @FerRX eres un CRACK!!!, por fin ya está imprimiendo a color con ésta última solución que me diste de desinstalar todo y a pesar de que me marcó un error que me dijo que no se podía porque estaba en uso, seguí todos los pasos, la volví a instalar, bajé los controladores que me diste ayer y vualá!!!!, YA imprime A COLOR!!!!!

MIL, MIL GRACIAS!!!, eres un MÁSTER!!!

Si algo puedo hacer para apoyar tu crecimiento en esta comunidad, dime y encantada lo hago!

PD: HP no sirves para nada, entre los usuarios nos apoyamos y sacamos las soluciones, solo sirves para vendernos pero eres nulidad para atender a tus clientes.

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‎08-27-2025 08:16 PM - edited ‎08-27-2025 08:22 PM

HP Recommended

@NancyLM720728 

Excelente 😄, que bien que ya quedó solucionado!

113_thumbsup.gif113_thumbsup.gif

  • Excellent 😄, I'm glad it's been resolved!

 

Para apoyar y mostrar que ha funcionado simplemente hay que presionar el botón

que dice Accept as Solution

  • ferRX_0-1756348854807.pngferRX_0-1756348854807.png

en el mensaje referido que te dió la solución, con eso estaría muy bien el apoyo. 😊

 

Saludos,

Best regards,

ferRX.

_dodecaedroh.gif.,.,.

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

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‎08-28-2025 11:16 AM

HP Recommended

Listo!, @FerRX, ya le di "Accept as solution" y de verdad, te agradezco mucho y la paciencia con alguien como yo que soy PÉSIMA para la tecnología.

Mil, mil gracias!!!

PD: El "soporte técnico" de HP no existe, no les interesa ayudar a sus clientes, no vuelvo a comprar HP.

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‎08-28-2025 06:35 PM

HP Recommended

Ok, gracias 😇 - Thank you

Best regards,

ferRX.

_dodecaedroh.gif

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

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