Paper Types

[Redeagle999]

Yesterday I had to reinstall my HP PhotoSmart 7520 printer due to wireless issues. I downloaded the installation software from the HP web site and it now prints wireless BUT now the list of Media (paper types/sizes) is limited to only 3 (Plain Paper, Glossy Paper, Transparency) whereas before there was a long list of available types. i.e. Media types such as A4, 6/34 Envelope, etc are missing. Would appreciate any help I can get. I've had past problems with the printer but nothing like this.

[TEJ1602]

@Redeagle999, Welcome to HP Support Community!

I would suggest you try the Windows built-in drivers. Follow the steps below:

•    Go to Control Panel - Devices and printers - Click on "Add printer" and follow the on-screen instructions.

•    When the page prompts for the drivers, select "Windows update". The driver list will be updated.

•    Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.

Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help.

Try printing.

Hope this helps! Keep me posted. 

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