Paper issue in printer

[Hi1236]

Printer not working proper. 
again and again paper gets jam in the printer 

[Nal_NR]

Hi @Hi1236,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are facing issues with paper jams.

Update the firmware. Click here

Step 1: Clear jammed paper from the printer

Paper jams can occur in multiple areas of the printer. If you cannot find the paper jam in one area, continue to the next area until the jam is located.

Clear jammed paper from the input tray

Remove any jammed paper that is accessible from the input tray area.

Use both hands to remove any jammed paper from the input tray.

Remove any torn pieces of paper or foreign objects from inside the input tray.

Touch OK on the control panel to resume the print job.

If the error persists, check for jammed paper in another area of the printer.

Click here for the remaining steps and follow the instructions carefully. 

Hope this helps! Keep me posted for further assistance.
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