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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Paper setup on HP Envy 5032

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10-08-2021 08:18 AM
So I want to print something on my Envy 5032 from my pc.
On my pc, I select the correct paper size and paper type. But then the printer screams it can't print, because I haven't selected the correct paper size and paper type on the printer itself.
Why do I have to do this twice? Is there a way that the printer automatically takes over the printer settings selected on my pc?
10-11-2021 10:53 AM
Hi @kaasplankje,
I'd like to help!
To assit better -
- Are you able to make copies?
- What's the application you are trying to print from? Have you tried printing from a different application or devices?
- What is the type ,size and weight of the paper ?
Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
10-11-2021 01:54 PM
Hi, I just tried again but am not able to reproduce the error I have experienced previously. I think it was caused by a paper feed error because I loaded just one piece of photo paper. Anyway, it seems to work now; I can leave the paper size settings on my printer untouched (A4) whilst printing on 13x18 cm glossy paper with the correct page settings in windows.
10-11-2021 02:33 PM
I am glad the issue is resolved.
If you need further assistance feel free to reach out to us.
Have a great day ahead!
Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!