• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎11-06-2020 09:23 PM - edited ‎11-06-2020 09:24 PM

HP Recommended
Product: HP DeskJet 2720
Operating System: Microsoft Windows 10 (64-bit)

Hi,

Recently I bought a HP DeskJet 2720.

I feed 4x6 inch photo paper, but the printer does not recognize paper size properly.

How can I solve this issue?

!cid_175a0ed1c82136394281.jpg!cid_175a0ed2554c837e65e2.jpg

Category:
1 REPLY 1

‎11-28-2020 09:22 AM

HP Recommended

@Maria124

 

Welcome to the HP Support Community.

 

From where are you printing? What is the type of photo paper being used? Any error message?

 

Let us know 🙂

 

Thanks


I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.