Paper size mismatch Smart Tank 750.

[Miriam2025]

Paper size mismatch still appears although I have tried all suggestions from HP and other videos.  Seems that there is a printing preference setting in the embedded web server  that I cannot change.  Please !!!! i need help. I am used to print only letter paper and printer was updated, since last Friday, to statement. 

[Garp_senchau]

@Miriam2025, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If your HP Smart Tank 750 printer is displaying a paper size mismatch error, it means that the paper in the input tray does not match the paper settings. Follow these steps to resolve the issue:

Cancel the Print Job:

• Press the Cancel button to halt the current print job.

Check Paper Size and Type:

• Load the correct paper size in the input tray that matches your printer settings. Ensure the paper is properly aligned and the guides are adjusted to fit the size of the paper.

Adjust Printer Software Settings:

• Ensure the paper size setting in your printer software matches the size of the paper you are using. You can change this setting in the print setup options of the application you're using to print.

Retry the Print Job:

• Once the paper and settings are correctly adjusted, resend your print job.

Also, i suggest you refer to this guide: HP printers - Paper Mismatch error (Windows, macOS) | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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