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‎06-02-2024 06:29 PM - last edited on ‎06-04-2024 11:59 AM by Retired

HP Recommended
Product: HP DeskJet 2622 All-in-One Printer

I received a printer from someone because they upgraded theirs and there is nothing wrong with the one they gave me, except I’m struggling to set it up. I’ve been trying to find a number for HP support but cannot. I finally figured out the password for the WiFi and it’s connected but says there is no connection. I have an HP Deskjet 2622. 

Category:
1 REPLY 1

‎06-02-2024 08:56 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Please reset the wireless back to defaults before using HP Smart app to setup and connect printer to the network again.

 

This resource shows how to reset teh wireless:

https://www.youtube.com/watch?v=1vjgUw9JjxM

Watch from time 0:30-1:05

 

For more resources on this printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPjf7AT3sxTKPLQ_Ox1Jv9ys

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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HP Deskjet 2652 & 2655: Download Install Software & Connect using HP Auto Wireless
HP Deskjet 2652 & 2655: Download Install Software & Connect using HP Auto Wireless
youtube.com/watch?v=1vjgUw9JjxM
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows the Software download, Install and Connect to the network using the HP Auto Wireless Connect (AWC). HP AWC is a feature using the software to connect the printer to the network automatically
HP Deskjet 2600 series
HP Deskjet 2600 series
youtube.com/playlist?list=PLUV0sXfF6zPjf7AT3sxT...
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