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02-17-2019
07:47 AM
- last edited on
02-17-2019
12:08 PM
by
Cheron-Z
Hello, I have new HP Deskjet, s/n [edit], PRODUCT NUMBER : V1NO3C
please Im looking for the password.. To connect with my mobile phone.
Thanks
02-19-2019 01:54 AM - edited 02-19-2019 01:55 AM
Hi @Gauty_dmc
1) Have you tried your Wi-Fi's password?
2) Can you send us a picture of the screen asking you to enter the password?
In the meantime, let's try these steps -
Step 1 Try the default password - 12345678.
If the default password does not work, please print a Network Configuration page and look for a Wi-Fi or a Wireless Direct password.
Step 2 To print a Network Configuration page - From the printer control panel, press the Wireless button and the Information button together to print the network configuration page.
If the issue still persists, try resetting the printer network to defaults and re-connect the printer to your network -
Network Restore - Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.
If the router has a WPS push button, try these steps -
1) Press and hold the Wireless button on the printer for more than three seconds to start WPS push mode. The Wireless light starts blinking.
2) Press the WPS button on your router.
NOTE: THE MOMENT YOU PRESS THE WIRELESS BUTTON ON YOUR PRINTER, WITHIN 30 SECONDS YOU SHOULD PRESS THE WPS BUTTON ON THE ROUTER.
If this step is not successful, then we need to first connect the printer to a computer using a USB and then convert the wired connection to wireless as the printer does not have a control panel to enter the Wi-Fi password.
You may refer to this document for steps - HP Printers - Changing from a USB to a Wireless Connection
You may also connect the printer using your mobile devices -
How To Set Up a Wireless HP Printer from Android?
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Asmita
I am an HP Employee