Password reset for HP Color LaserJet pro MPF M182-M185

[razuan]

Hi,

I have forgotten the admin password to access the admin web page and the configuration menu on the printer control panel.  How do I reset to factory?  To be clear, this is the admin password NOT the wireless password.

Thank you

[Rainbow23]

Hi @razuan,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I see that you want to reset the printer to factory defaults.

Please follow the steps on page 101 of this User Guide.

I hope this helps.
Take care and have a good day.

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[razuan]

Hi @Rainbow23, 

I've go thru the guide until page 91 for the factory reset, but it is asking for admin password. Is there any steps for hard reset instead?

[Rainbow23]

Hi @razuan,

This issue might require one on one interaction to fix it.

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

Take care and have a great day ahead!