Password reset of Embedded Web services

[Nag1234]

Hi, I have the issue for HP Deskjet 2624 series where I forgot my password for EWS. Please let me know how I can reset the Embedded Web services password.

[Sneha_01]

Hi @Nag1234 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you’ve forgotten the password for the Embedded Web Server (EWS) on your HP Deskjet 2624 printer, the good news is that you can reset it by following these steps:

1. Reset EWS Password from Printer Settings

Most HP printers, including the Deskjet 2624, have a default password for the EWS. Typically, if you haven't changed it, the default password should be set to admin.

To reset the EWS password:

Access the Printer Control Panel:

• On your printer’s control panel, press the Wireless icon (if available).

Navigate to the Setup/Settings Menu:

• Go to the Network settings and locate the Web Services option (it may also be under Advanced Settings).

Restore Default Settings:

• Look for a Restore Network Defaults or Reset Web Services option. This will reset the network settings, including any password or login credentials associated with the Embedded Web Server (EWS).

2. Reset the Printer's Embedded Web Server (EWS) via Printer's IP Address

Alternatively, if you’re unable to reset it through the printer’s control panel, you can access the EWS page directly via the printer’s IP address and reset the password from there.

Here’s how:

Find the Printer's IP Address:

• On your HP Deskjet 2624 printer, press the Wireless button to print out the Network Configuration Page. This page will list the printer's IP address.

Access the EWS Page:

• Open a web browser on your computer and type the printer's IP address into the browser’s address bar (e.g., http://192.168.x.x).

Login to the EWS:

• If prompted, enter the default password. For most HP printers, the default password is usually admin (unless you’ve set a custom one).

Change or Reset the Password:

• Once logged into the EWS, go to the Security settings or Administrator Settings and change or reset the password as needed.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support

[Nag1234]

Hi Rachel, Thanks for your reply. I tried each one of your solutions, but none of them have worked. Even resetting the password in the EWS portal requires entering the custom password set. I cannot access the printer via the IP address since the printer is not connected to the network. To connect to the network, it asks for the password to continue. I really care about connecting it to the network and not much about resetting the password.

[Sneha_01]

Hi @Nag1234 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Hope this helps! Keep me posted for further assistance.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571 

HP Support

[Nag1234]

I cannot locate the private message there is no icon to the right of my name on the top.

[Garp_senchau]

@Nag1234, Welcome to HP Support Community,

Thank you so much for posting your query! My colleague is currently out, but don't worry—I'll be taking over and making sure we get this sorted for you.

I’m here to help, and together, we’ll work through this!

I recommend trying the steps again.

Reset the network by holding the cancel and Wi-Fi button for 3 seconds.

Then from the printer control panel,

1. Press the Wireless button and the Information button together to print the network configuration page. 

2. Find out the IP address or hostname of the printer from the network configuration page. 

3. In a supported web browser on your computer, type the IP address or hostname assigned to the printer

try this:

username default as ADMIN

password, leave it as BLANK

I suggest you try default passwords like 12345678 or password.

I truly hope these steps help get things back on track. If you have any questions or need any further clarification, just let me know – I’m happy to guide you through it and make sure everything works perfectly.

Take care, and I hope you have an amazing day ahead! 😊

Problem solved? 🎉 That’s fantastic! If you could mark this as the Accepted Solution, it would help others find their way here faster. And if you found this helpful, a simple ‘yes’ would mean a lot – it makes my day and gives this reply a little street cred! 🏅

Regards,