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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Pausing HP instant Ink Subscription

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11-25-2023 05:31 AM
Can you help me with the situation if I pause my Instant Ink subscription, please. I can see that during the pause I can use up any roll up pages but what happens if I run out of ink? Can I use a cartridge/s that HP may have given me pending a colour running out? Could I use any bought cartridge if I got stuck for ink? Could I cancel my pause and begin the subscription if I needed to? Is there an HP web page that covers the above questions during a pause?
11-28-2023 02:14 AM
Hi @johnadudley,
Welcome to the HP Support Community.
I'd like to help!
To get the answer to this question, we have limited support boundaries in the support community as of now.
I would request you reach out to our phone support.
For that to happen, we will give you additional instructions/information via Private Message.
Please check your inbox on the forums page for the private message.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Nal_NR-Moderator
I am an HP Employee