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Locked

‎08-09-2022 08:45 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Repeating this post as I found a solution:

In summary:

_________________________________

Need to permanently disable Tray 1

 

We have a warehouse where several users print to one printer, the printer is connected to our network via Wi-Fi.

We want everybody who prints to the printer to print from tray 2 NOT tray 1.

We have set Network settings to select tray 2 always, but some users  print jobs default to tray 1 which holds up everybody elses print jobs and causes confusion with the wrong people picking up the wrong print jobs.

I need a setting that will totally disable tray 1 and send every print job to tray 2 any ideas?

__________________________________________

 

No one had a solution but I found one. In pretty much any Windows OS and Any printer you can go to the printers settings (in Windows) and select Printing Properties. From there you will find a Device Settings section where you can change Tray 1 to "Not Available." This option does not seem to be in the printer webpages but it usually appears in windows settings. 

Settings.JPG

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