• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎07-18-2018 07:00 PM

HP Recommended
Product: OfficeJet Pro 6978
Operating System: Microsoft Windows 10 (64-bit)

What does "detect photo" mean in the OfficeJet Pro 6978 scanning software?  When I scanned a picture with my old HP printer software, there would be a dash lined block directly around the picture, plus if I scanned more than one picture each picture would have a dashed line around it, and you could save more than one picture at once this way.  The software with the 6978 puts a block around the whole scanning area and not just the picture.  Is this supposed to happen?  How can I just scan the picture(s)?  

 

Thanks so much!!!

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-19-2018 09:11 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Here's a resource that might be ale to answer your question:

 

Scan multiple photos with Auto Crop (HP Scan Extended)

 

 

Other useful resources on using the printer :

 

HP Officejet Pro 6970 series : Scan a 10 pages 2 sided document using the ADF

 

HP Officejet Pro 6970/8720/8730/8740/7740 Copy document using Collate feature

 

 

Hope that helps!

 

 

 

 

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎07-19-2018 09:11 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Here's a resource that might be ale to answer your question:

 

Scan multiple photos with Auto Crop (HP Scan Extended)

 

 

Other useful resources on using the printer :

 

HP Officejet Pro 6970 series : Scan a 10 pages 2 sided document using the ADF

 

HP Officejet Pro 6970/8720/8730/8740/7740 Copy document using Collate feature

 

 

Hope that helps!

 

 

 

 

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎07-21-2018 03:59 AM

HP Recommended

Thanks!  That answer really helped me!!!

Was this reply helpful? Yes No

‎07-21-2018 07:14 AM

HP Recommended

Hi @Darin56,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.