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‎04-28-2020 12:52 PM

HP Recommended
Product: HP Pavillion
Operating System: Microsoft Windows 10 (64-bit)

My Photosmart 2710 all-in-one printer went "offline" after a router was reset.  I can't get it back online for anything.  Troubleshooting always leads to "Contact your network administrator." I decided to "remove device" and reinstall.  Now I can't find the printer driver software for it because it's so old.

Is there any 3rd party site maybe that has it? Using the HP website/ tools to try to install it doesn't work.  They don't give me a case # either, so I can't even call HP support.

Thanks,

Joanne

1 person had the same question
1 REPLY 1

‎05-04-2020 12:58 PM

HP Recommended

@JoanneY-CT

 

Welcome to HP support community.

 

You can install the printer using Windows built in driver.

Here are the steps:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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