• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎01-31-2022 09:16 AM

HP Recommended
Product: HP Photosmart C4180 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone,

I recently bought a new laptop with Windows 10 installed (which I soon upgraded to Windows 11), but unfortunately I didn't see a prompt message "new hardware found" when I connected my printer to the laptop (via USB). I have tried all kinds of solutions, but none of them worked. I downgraded to Windows 10, hoping that this would resolve the problem but that didn't work either. Finally, I resorted to the CD installation software for Windows Vista that I still have, but it was not accepted. Previous messages on this forum addressing the same question referred to the driver AIO_CDA_NonNet_Full_Win_WW_140_408-4.exe, but unfortunately I get the message "page not found". I am grateful for your suggestions, so thanks in advance!

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.