Photosmart Plus B210 Won't Power On

[JessicaW0730]

I have had an HP Photosmart Plus B210 Printer for a number of years and it's always worked perfectly, and suddenly it won't power on.  I've tried completely unplugging, ordering a new power supply, everything I can think of, and it just won't power on.  Any ideas on what could be the problem?   There was no incident that lead up to this.  It worked one day, and didn't the next...

[Nal_NR]

Hi @JessicaW0730,

Welcome to the HP Support Community. 

I'd like to help!

This could be a hardware issue as the printer may be obsolete.

HP printer does not turn on

The printer does not turn on or respond when you use the Power button or switch. All the lights are off, and there is no sound or movement from the printer.

Identify the power supply for your printer and refer to one of the following sections that match it.

Printer with internal power supply

Printer with external power supply

Printer with battery power supply

Click here for the remaining steps. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[JessicaW0730]

I mean, I'm not an idiot, so of course I have tried that.  Doesn't really seem like a helpful solution.  

[Nal_NR]

Hi @JessicaW0730,

We are sorry that the issue is not resolved when the above troubleshooting steps were performed.

This might require one on one interaction to fix the issue as it could be a hardware issue.

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!