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‎11-15-2023 08:29 AM

HP Recommended
Product: HP Photosmart C4385 All-in-One Printer

I have an HP Photosmart C4385 printer that requires that both cartridges (an HP 74 black one and an HP 75 color one) be in place.  I don't need to print in color. Will the printer operate with an empty color cartridge in place along with a black cartridge that has ink?

Category:
2 REPLIES 2

‎11-17-2023 01:02 PM

HP Recommended

Hi @JJoyner,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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‎11-17-2023 01:40 PM

HP Recommended

Alden,

Thanks for your reply.  I tried all of the possible ways to contact HP online before posting in the HP Community discussion board but there was no way for me to contact technical support including via the link that you sent to which I had already tried.

Joe

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