• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP OfficeJet Pro 7740 Wide Format All-in-One Printer
Microsoft Windows 10 (64-bit)

Hello, I recently upgraded the hardware in my Windows 10 laptop and now I’ve lost the icon on my task bar to do a quick start of my HP OfficeJet 7740 all-in-one printer.  Help please & thanks.

1 REPLY 1
HP Recommended

Hi @SSIdrifter,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I understand how inconvenient it must be to lose quick access to your printer after your hardware upgrade—let’s work together to get that quick-start icon back on your taskbar.

 

  • Do you still have the HP printer software (e.g., HP Smart or HP Print Assistant) installed on your laptop?
  • Can you still access the printer and its features through the Control Panel or the HP Smart app, or has the connection to the printer been disrupted entirely?
  • Did the previous quick-start icon open a specific app (e.g., HP Smart) or take you directly to a feature like scanning or printing?

 

Let's try these steps.

 

Reinstall HP Printer Software:

  • Visit the HP support website and download the latest software for the HP OfficeJet Pro 7740.
  • Reinstall it, which should restore the quick-start options and potentially the taskbar icon.

Locate and Pin the Application:

  • Open the Start Menu and search for the HP software you used previously (e.g., HP Smart, HP Printer Assistant).
  • Right-click on the app and select Pin to Taskbar.

Check Taskbar Settings:

  • Right-click the taskbar and go to Taskbar Settings.
  • Ensure the setting for showing pinned icons is enabled and there’s enough space for new icons.

Manually Add the Icon:

  • Navigate to the folder where the HP software is installed (e.g., C:\Program Files (x86)\HP\).
  • Find the application executable (e.g., HPSmart.exe or PrinterAssistant.exe).
  • Right-click on it, select Pin to Taskbar, and rename it for clarity if needed.

Verify Printer Connection:

  • Open Devices and Printers from the Control Panel.
  • Ensure the HP OfficeJet Pro 7740 is listed as a connected device. If not, re-add it using Add a Printer and test to confirm full functionality.

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.