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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Pinter error message, Code 30
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08-21-2018 04:24 PM
When I try to print something I get this message = Printer not activated, error code - 30
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Accepted Solutions
08-22-2018 02:38 PM
Welcome to HP forums, I see that you are getting a printer not activated error.
I recommend you delete the driver and root level and retry, follow the steps below:
1)In Windows, search for and open Programs and features
2) Select your HP Printer
3) Select Uninstall
4) In Windows, search for and open Devices and printers
5) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’
6) Open up the run command with the “Windows key + R” key combo.
7) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
😎 Click on the “Drivers” tab
9) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10) Select Ok
11) Select Apply and Ok on the Print Server Properties windows
12) Close Devices and Printers
Download and run HP full feature driver for the printer.
Click here to download the driver.
Let me know if that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others and please give the same post a Kudos.
Cheers.
Sandytechy20
I am an HP Employee
08-22-2018 02:38 PM
Welcome to HP forums, I see that you are getting a printer not activated error.
I recommend you delete the driver and root level and retry, follow the steps below:
1)In Windows, search for and open Programs and features
2) Select your HP Printer
3) Select Uninstall
4) In Windows, search for and open Devices and printers
5) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’
6) Open up the run command with the “Windows key + R” key combo.
7) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
😎 Click on the “Drivers” tab
9) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10) Select Ok
11) Select Apply and Ok on the Print Server Properties windows
12) Close Devices and Printers
Download and run HP full feature driver for the printer.
Click here to download the driver.
Let me know if that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others and please give the same post a Kudos.
Cheers.
Sandytechy20
I am an HP Employee