Please suggest an alternative to the awful HP Smart

[bury2626]

Can anyone please suggest an alternative to the utterly abysmal HP Smart?  This software was forced on me several months ago by HP and it is the worst software I have ever used.  Compared to the previous dialog box set up link, HP Smart is incredibly slow and often crashes.

I have the latest version installed but I utterly hate it.  Please, does anybody have an alternative suggestions as I can't continue to use this awful product.

[Nal_NR]

Hi @bury2626,

Welcome to the HP Support Community. 

I'd like to help!

What is the exact issue? Are you not able to print scan or copy?

Try installing the full-feature driver for your printer Click here and select your current OS.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

Use the HP Printer Assistant.

You may also refer to this document if needed. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[bury2626]

You haven't answered my question at all.  I made it clear that I have the latest version installed but you clearly ignored that.

I don't want to use the awful HP Smart which you have forced on people.  It takes at least four times as long to scan a simple document.  Often the system crashes and it's also not very user friendly when trying to edit scanned documents.

Please provide an alternative as HP Smart is anything but smart - it's terrible!

[Nal_NR]

Hi @bury2626,

We are sorry that the issue is not resolved when the above troubleshooting steps were performed.

This might require one on one interaction to fix the issue

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

[bury2626]

The link you have provided does not work!!

[Nal_NR]

Hi @bury2626,

Kindly try again and see if that works. I have sent you a private message. 

[ITMtiger]

After wasting 2 hours trying to get HP Smart to work with may Mac (running OS 13.4.1), I downloaded Vuescan for free and it worked immediately.  HP Smart is a disaster.

[bury2626]

Many thanks ITMtiger.  Can I ask, can you use Vuescan to print also?