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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Plug and play error message

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08-03-2017 02:48 PM
This is a great location to get assistance! I read you are getting plug and play error while installing HP Laserjet mfp 1120 Printer. I would like to help you resolve this issue.
Disconnect and reconnect the USB cable.
Test the USB connection.
Try a different USB cable.
Remove any additional USB devices that connect to the computer.
Reset the printer.
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Turn the printer on, if it is not already on.
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Wait until the printer is idle and silent before you continue.
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With the printer turned on, disconnect the power cord from the rear of the printer.
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Unplug the power cord from the wall outlet.
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Wait at least 60 seconds.
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Plug the power cord back into the wall outlet.
NOTE:
HP recommends connecting the printer power cord directly to the wall outlet.
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Reconnect the power cord to the rear of the printer.
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Turn on the printer,
Refresh the Windows Device Manager.
Uninstall the HP driver and software applications.
Remove unnecessary files and folders.
Turn off programs that run in the background.
Reinstall the HP driver and software applications.
Enable startup programs.
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Search Windows for msconfig, and then click msconfig.exe in the list of results.
If a window opens with the message Windows needs your permission to continue, click Continue to close the window.
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In the System Configuration window, click the General tab, click the option button beside Selective Startup, and then click the box next to Load startup items to remove the checkmark.
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Click the Services tab, click the Hide all Microsoft services checkbox, and then click Disable All.
CAUTION:
Do not disable any Microsoft services.
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Click Apply, and then click OK.
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When prompted to restart the computer, click Restart.
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When the computer turns on, a System Configuration Utility message displays on the computer. Select the Do not show this message again check box, and then click OK.
Click here and refer the document to perform the above steps.
Let me know how it goes.
Cheers.
Sandytechy20
I am an HP Employee