Potential scam HP support

[ToJo1963]

I recently changed my router and could no longer connect my printer wirelessly, so sought online help from what I thought was an official HP support site.  Turned out it was HPcart, who represented themselves as an "authorized HP" service contractor.  They were even able to tell me when we purchased our printers, so I believed them even though something seemed fishy.  I purchased their support contract and let them access my computer.  Now I'm wondering if I was dealing with a legitimate company.  Who can I contact to report a potential scam?  They are using official HP logos, etc.

[Dragon-Fur]

@ToJo1963 

Welcome to the HP English Community --

Unfortunately, your story is common.

One little dot, letter, or space out of place and Poof!  You have landed on a Scam site.

The Internet is both wonderful and a dark and scary place.

I will forward your concerns to our Moderator team.

Request for Review – Please Read

A request has been submitted to our HP Community moderators for review and evaluation of your concern.

Worth Noting

• Our HP Community is a peer-to-peer user group.
• We are not HP Technical Support -- We are not associated with HP Sales, Service, or Warranty.
• Our request for assistance on your behalf does not guarantee HP will respond nor does our request influence the outcome.
• The time frame (how long it takes) to receive a response from HP is not controlled by the Community.

Important

• HP does not free-post HP Support numbers on the Internet.  Not.  Not in secret, not in chat, not in pop-ups, and not so a nice technician can call you back, sneak into your computer, and then tell you your computer is full of bugs.

• Be wary of any posted messages in the Community containing phone or email links – these are likely scammers who mean you harm.

• Please do not post any personal information in the Community.  We are a public resource.

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READ – Be Informed – Be Aware

 HP Fraud Alert: Protecting Yourself from Scams | HP® Official Site

 HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls

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