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‎12-24-2020 08:25 AM

HP Recommended
Product: HP OfficeJet Pro 9015
Operating System: Microsoft Windows 10 (64-bit)

The power cable does not stay in the socket of my new HP OfficeJet Pro printer. HP in the UK say that  they cannot supply a replacement cord to France. 

 

France is unlikely to be able to supply a UK power cable and the site is sending me round in circles. I need to speak with a human! 

 

 

Category:
4 REPLIES 4

‎12-24-2020 09:38 AM

HP Recommended

Thank you! 

 

I will let you know how it works out

 

Happy Christmas!!!!  

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‎12-24-2020 09:44 AM

HP Recommended

@BarneyPL 

 

??

 

I don't know to whom you are sending your message -- I do hope you are NOT responding to a Scam message that has an email OR phone number in the message.

 

We do NOT allow phone numbers or email in messages - if you received such, it is a RAT!!

 

Warning!

Stay AWAY from anyone who sends an email address OR any kind of phone number in a post.

RATS!

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

Dragon-Fur

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‎12-24-2020 10:09 AM

HP Recommended

Thank you, Sadly, I've just clicked 'send' on the email, so will have to wait to see what happens. 

 

I'm not usually caught by scammers. Just being desperately stressed about this, I'm not thinking clearly. Though I did note that she only had 2 posts, I just thought she was a new advisor. 

 

Happy Christmas, Dragon-fur. (I thought that all dragons had scales, so I am interested to know if you belong to a previously unknown dragon family. 😄 ) 

 

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‎12-24-2020 10:10 AM

HP Recommended

Just noticed that her answer's been removed... 😞 

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