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HP OfficeJet Pro 9015 All-in-One Printer

Hello! I have a 2020 HP OfficeJet Pro 9015 all-in-one printer with a missing power cable. We lost the cable during a household move. Does anyone have suggestions on what we can use as a replacement power cable?

I've been researching to no avail, and I think the reason I'm coming up empty-handed is because I'm not sure what the correct jargon is to use for identifying and locating this printer's required cable. It doesn't help that the HP Parts Store search portal seems to be down right now. So I'd appreciate any insight you can offer! 

1 REPLY 1
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@eli1705 

 

Welcome to the HP Community --

 

We do live in a world that a missing keyword can leave us floundering.

I've searched for things - things I know exist - for hours, all for lack of the right terminology.

 

Answer -

Look to purchase this Part number:

8121-1798
CBL: Power Cord 1.5m US, Canada, Mexico

 

(Part is not available to purchase from HP but it is available elsewhere...)

 

Learning to Fish...

How to find the information

Find and Open the Support Website for your Printer

HP OfficeJet Pro 9015 All-in-One Printer  

 

Next,

Open Category Product Specifications

Click to open Sub-Category Product information (9) 

 

On the page that opens, there are a couple of Specification documents:

Product Specifications for the HP OfficeJet Pro 9015 All-in-One Printer (3UK91B)

Section Product naming

Model name
HP OfficeJet Pro 9015 All-in-One Printer
Product number
3UK91B

 

and

 

Product Specifications for the HP OfficeJet Pro 9015 All-in-One Printer (1KR42A)

Section Product naming

Model name
HP OfficeJet Pro 9015 All-in-One Printer
Product number
1KR42A

 

 

Next,

 Open PartSurfer

  • If needful > Select your Country

 

Next,

In the search bar menu, enter the Product number listed in the specification document (and, in this case, also in the title of the spec document).

 

I checked PartSurfer for 3UK91B --- the power cord listed in the document is not for our region

Checked again using 1KR42A

 

Magic.

Results of checking Part Surfer for the

https://partsurfer.hp.com/partsurfer?searchtext=1KR42A

8121-1798
CBL: Power Cord 1.5m US, Canada, Mexico

 

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP OfficeJet Pro 9015 All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.