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- Power cord for Officejet Pro 9015 printer

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09-28-2023 02:39 PM
Hello! I have a 2020 HP OfficeJet Pro 9015 all-in-one printer with a missing power cable. We lost the cable during a household move. Does anyone have suggestions on what we can use as a replacement power cable?
I've been researching to no avail, and I think the reason I'm coming up empty-handed is because I'm not sure what the correct jargon is to use for identifying and locating this printer's required cable. It doesn't help that the HP Parts Store search portal seems to be down right now. So I'd appreciate any insight you can offer!
09-28-2023 04:12 PM
Welcome to the HP Community --
We do live in a world that a missing keyword can leave us floundering.
I've searched for things - things I know exist - for hours, all for lack of the right terminology.
Answer -
Look to purchase this Part number:
8121-1798 | CBL: Power Cord 1.5m US, Canada, Mexico |
(Part is not available to purchase from HP but it is available elsewhere...)
Learning to Fish...
How to find the information
Find and Open the Support Website for your Printer
HP OfficeJet Pro 9015 All-in-One Printer
Next,
Open Category Product Specifications
Click to open Sub-Category Product information (9)
On the page that opens, there are a couple of Specification documents:
Product Specifications for the HP OfficeJet Pro 9015 All-in-One Printer (3UK91B)
Section Product naming
Model name | HP OfficeJet Pro 9015 All-in-One Printer |
Product number | 3UK91B |
and
Product Specifications for the HP OfficeJet Pro 9015 All-in-One Printer (1KR42A)
Section Product naming
Model name | HP OfficeJet Pro 9015 All-in-One Printer |
Product number | 1KR42A |
Next,
Open PartSurfer
- If needful > Select your Country
Next,
In the search bar menu, enter the Product number listed in the specification document (and, in this case, also in the title of the spec document).
I checked PartSurfer for 3UK91B --- the power cord listed in the document is not for our region
Checked again using 1KR42A
Magic.
Results of checking Part Surfer for the
https://partsurfer.hp.com/partsurfer?searchtext=1KR42A
8121-1798 | CBL: Power Cord 1.5m US, Canada, Mexico |
=+=+=+=+=+=+=+=+=+=+=+=+=+=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
HP OfficeJet Pro 9015 All-in-One Printer
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