Print 4x6 photos on HP Smart Tank 5101 with iMac wifi Mac OS Sonoma 14.2.1

[Kkkits]

HP Smart Tank 5101 works great with my iMac OS Sonoma 14.2.1, BUT, cannot print on 4x6 photo paper for some reason although making sure size is set in print dialog box. Appreciate any  tips. Thanks.

[Raj_05]

Hi @Kkkits,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you're experiencing trouble printing on 4x6 photo paper with your HP Smart Tank 5101 and iMac OS Sonoma 14.2.1, there could be a few potential issues or settings to check.

• Paper Size Settings: Ensure that the paper size is correctly set in both the print dialog box on your iMac and within the printer settings. Sometimes, there might be a discrepancy between what is selected in the print dialog box and the actual paper loaded in the printer.
• Paper Tray Configuration: Confirm that the 4x6 photo paper is loaded properly in the printer's paper tray. Ensure that the paper guides are adjusted to fit the size of the paper securely.
• Printer Preferences: Check the printer preferences on your iMac to ensure that the correct paper size and type are selected. You may need to specify the paper type as "Photo Paper" or "Glossy Photo Paper" depending on the options available.
• Printer Firmware Update: Make sure that your HP Smart Tank 5101 has the latest firmware installed. Sometimes, printer firmware updates include fixes for compatibility issues or paper handling improvements.
• Printer Driver Update: Ensure that you have the latest printer driver installed on your iMac. You can usually find driver updates on the HP website or through the macOS Software Update feature.
• Print Quality Settings: Adjust the print quality settings in the print dialog box to ensure they are suitable for printing on photo paper. Higher-quality settings may produce better results but can also increase printing time and ink usage.
• Printer Compatibility: Confirm that your HP Smart Tank 5101 supports printing on 4x6 photo paper. While most modern printers should support this size, it's worth double-checking the printer specifications to be sure.
• Printer Calibration: Some printers require calibration for specific paper types. Check your printer's manual for instructions on how to calibrate it for photo paper.

By going through these steps, you should be able to troubleshoot the issue and hopefully resolve the printing problem on 4x6 photo paper.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support