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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Print Que Job Disappears Immediately

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01-04-2020 01:45 PM
I have tried troubleshooting all of the suggestions including Microsoft Win 10 messages without success. There are no error messages shown anywhere including Samsung Printer Diagnostics . HP print and Scan Doctor program does not appear to work for Samsung.
01-04-2020 03:24 PM
I know absolutely nil about Samsung printers.
The issue you describe MIGHT be a permission problem in the Temp folder in your account on the computer.
The behavior, at least, matches this type of issue to the extent it is worth checking.
Consider
Jobs in Print Queue Disappear
All else being equal, that is, other solutions already checked / applied:
- Temp folder requires full permissions, including Read / Write, for current user
- Check / add / edit permissions for user (current login) on Temp folders
C:\Windows\Temp
C:\Users\AccountName\AppData\Local\Temp
Example
Temp_Folder_Permissions_1
References
Documents in Troubleshooting > Topic Print
Reference and Resources – Places to find help and learn how to use your Printer
Clarification of terms and "what the printer can do" (Specifications)
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type and Operating System
HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Samsung ML-1630 Laser Printer series
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