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‎11-25-2025 09:00 AM

HP Recommended
Operating System: Microsoft Windows Server 2019

For two days, I have successfully installed, uninstalled, and reinstalled the LaserJet M553 onto and from my Windows print server. At every step during each process, there was never an error message. Driver installation on the print server, detection and communication with the printer using its IP address, and sending print jobs to the printer, all successful. What never happens are actual print outs. Not one test page, not one test Notepad file, has ever printed out. I know the printer works because I can map any client PC directly to the printer using its IP address and bypassing my print server. I can print all day in that setup. I need to use this printer on a print server. All of my research thus far has stated, in no uncertain terms, that HP's latest 7.9.x UPD do not play well on print servers, even when selecting Windows Server 2019 as the OS when downloading the drivers. Apparently, UPD means what it means. The OS is irrelevant, and HP is going to hand you the same v7.9.x package. My research also pointed to v6.8 and v6.9 being much more print server-friendly, but alas, earlier versions of the UPD are nowhere to be found on HP's website.

 

Is there any hope of getting this printer to work as it should from a print server?

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