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‎11-17-2020 08:20 AM

HP Recommended

Wish I had same good fortune. I've gone back to v5.3.0 & still can not get it to work. It just regenerates itself in Diagnostics sub-folder.

I have the latest of all Win7 Sp1 stuff.

It will not run in any other Compatibility Mode either.

 

All other HP software runs well.

☹️

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‎11-17-2020 09:13 AM

HP Recommended

Try an older version than that..I'm pretty sure I used 5.1 and went right through easy peasey...🤞

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‎11-17-2020 09:51 AM

HP Recommended

Chip,

 

Thank you for that suggestion.

 

I had to go back to  HP Print and Scan Doctor 4.9 at Filehippo.

 

Crazy stuff to say the least. 🙃

 

Thanks to all here.

 

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