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Sorry - I had stated that a previous technician had suggest a root uninstall and reinstall....that previous tech was YOU.  Is the new download link you provided today a different download then the one you provided previously?  Thanks.

HP Recommended

 

@ShelbyMF,

 

Yes, it is the direct link to download the full feature software.

 

Cheers!

The_Fossette
I am an HP Employee

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