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HP Recommended
8620
Microsoft Windows 10 (64-bit)

Print and Scan Doctor shows 5 printers. print and scan.jpg

How do eliminate the 4 not necessary? Why are they there?

I just uninstalled the software for the 8620 and reinstalled because the printer that I have been using for 5 years was no longer working.  

2 REPLIES 2
HP Recommended

@mlavalva 

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You can remove any unwanted device (printer)

 

   Check / Remove - Printer Drivers – Lurking in Devices and Printers

 

Control Panel > icon view > Devices and Printers

Left-Click on any unwanted Printer found in the Printers list

(Top Ribbon) Click Print Server Properties > tab Drivers

Select each unwanted entry > Remove > OK to exit menu

Back in Devices and Printers > Right-Click on the printer > Remove Device

 

Suggestion:

Keep the "Net" device - remove all the other ones (including "Net 3")

 

Afterwards,

Restart the computer and log in

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Product Home

Enter the type and name of your HP device

 

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Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

HP Recommended

Thanks for the detailed reply  but the phot shows HP's Print and Scan Doctor results.  When I go  to settings it shows only one printer.

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