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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Print and Scan shows 5 printers

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03-14-2021
09:23 AM
- last edited on
07-13-2021
03:46 PM
by
RodrigoB
Print and Scan Doctor shows 5 printers.
How do eliminate the 4 not necessary? Why are they there?
I just uninstalled the software for the 8620 and reinstalled because the printer that I have been using for 5 years was no longer working.
03-14-2021 10:52 AM
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You can remove any unwanted device (printer)
Check / Remove - Printer Drivers – Lurking in Devices and Printers
Control Panel > icon view > Devices and Printers
Left-Click on any unwanted Printer found in the Printers list
(Top Ribbon) Click Print Server Properties > tab Drivers
Select each unwanted entry > Remove > OK to exit menu
Back in Devices and Printers > Right-Click on the printer > Remove Device
Suggestion:
Keep the "Net" device - remove all the other ones (including "Net 3")
Afterwards,
Restart the computer and log in
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Enter the type and name of your HP device
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