Print driver host for 32bit applications crashed

[BOC_2363TTa]

I need to know if the problem I’m having with Print driver host for 32bit applications is the printer problem (Color Laser Jet Pro MFP M277 –  Product No. B3Q11A, Manufactured 26-Aug-15  – purchased 17-Dec-16) or a Microsoft problem.  

I’m having a problem with ‘Print driver host for 32bit applications – it’s happened twice before in the last 2 months and lastest was on July 16 with QuickBooks, when I tried to setup printer I got the following message – Print driver host for 32bit applications has stopped working  - message gave option – Windows can check online for a solution to the problem – When I selected “Check online for a solution and close program – NOTHING HAPPENED.  I do have the problem signature but too much information for initial inquiry.

[Kumar0307 · Accepted solution]

@BOC_2363TTa, Welcome to the HP Support Community!

This issue might occur when there is a conflict between the Operating system and the printer drivers. Reinstalling the printer drivers with HP Full-featured drivers may resolve this issue. Let us try these steps: 

1.  In Windows, search for and open Programs and features 
2.  Select your HP Printer 
3.  Select Uninstall 
4.  In Windows, search for and open Devices and printers 
5.  In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.  Open up the run command with the “Windows key + R” key combo. 
7.  Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.  Click on the “Drivers” tab 
9.  Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.  Select Ok 
11.  Select Apply and Ok on the Print Server Properties windows 
12.  Close Devices and Printers, restart the computer.

Click here to download the HP Full-featured driver.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

Also, check for Windows update.

Let me know how this goes.

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