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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Print drivers for new computer

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08-18-2023
03:35 PM
- last edited on
08-18-2023
04:51 PM
by
RodrigoB
Have computers running Windows 10 that have print drivers that allow "Scan to Computer" started by the printer control panel and does NOT need internet connect to work.
How do I get these drivers for a new computer?
08-19-2023 09:10 AM
Welcome to the HP Community --
The standard, Full Feature Software Web Pack is still available for your new computer(s).
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Printer Software
================================
Remove / Install the full driver printer software
If not done by this point...
Restart everything, including the router that controls you network.
Can't stand it? At least restart the printer and the computer and any device you can stand to be without for a short time.
Next,
Run Windows Updates -- If any updates are installed, Restart the computer and log in.
Next,
Printer - Full Feature Software - Install
If you have not done so, consider
- HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts. The full driver adds at least two shortcuts to the Desktop: Printer Assistant and HP Scan. If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver. No Sign-in required.
If the full driver printer software is (already) installed but not working,
- Uninstall any printer software from Control Panel > icon view > Programs and Features
- Restart the computer and sign in.
What if?
NOTE: If software will not uninstall, appears to be removed and is “still hanging around” after you uninstall / Restart...
Microsoft: Fix problems that block programs from being installed or removed
OR
Revo Uninstaller (Free version)
then
Restart the computer and sign in
Next,
- Check (for the Printer) in Devices and Printers > If found, Right-Click Printer and Remove -- If any changes are made, that is, you remove anything, Restart the computer and sign in.
Next,
- If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.
- Download and Save the Full Feature Software installation package or the Easy Start Software
Details Page - Driver - For your Printer
>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / Install <<<
HP OfficeJet Pro 8720 All-in-One Print and Scan Driver and Accessories
Installation
- Open File Explorer
- Navigate to the folder in which you saved the installation file (likely Downloads)
- Right-Click on the installation package and “Run as Administrator”
- If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).
- After the software is installed, Restart the computer and log in
====================================
The installation of the full driver adds at least two shortcuts to the Desktop:
Printer Assistant
HP Scan
>>> Open the Printer Assistant > tab Scan > Manage Scan to Computer > Enable
Example - Windows - Full Feature Software - Installed in Programs and Features
Programs_and_Features_Printer_Desktop_Icons_11
=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
References / Resources / Examples
Example - Parts to the Printer Software
Parts_to_Printer_Software_8
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
HP OfficeJet Pro 8720 All-in-One Printer series
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