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HP Officejet Pro 8600 Premium e-All-in-One - N911n

I have always been able to print from my Smartphone to printer on dashboard.

 

I bought a new phone, Samsung Galaxy S23 Ultra.

 

I cannot print from this smart phone to home printer.  See name of printer above. 

1 REPLY 1
HP Recommended

Hi @Fancy273,

 

Welcome to the HP Support Community

 

I understand you are facing an issue Print from smart phone to home printer HP Officejet Pro 8600 Premium E-All-In-One - N911n .can't get phone Android A14 to connect.   Not to worry I will help you to get a resolution to resolve the issue.

 

Let's perform a power drain: 

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove the USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till the warm-up period finishes and the printer is idle

Update the printer firmware 

 

  • Click here to download and install the latest printer firmware from your product
  • Click here to know different methods of updating the printer firmware.
  • Click here to Print in Android to an HP Printer Using Wi-Fi Direct | HP Printers

How to Print from Google Android Phone

HP printer setup (Print Service Plugin for Android)

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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