• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

I have an HP OfficeJetPro 8020e printer. Is there a print history where I can locate documents previously printed?

1 REPLY 1
HP Recommended

@bsul007 

 

Welcome to the HP Community --

 


@bsul007 wrote:

I have an HP OfficeJetPro 8020e printer. Is there a print history where I can locate documents previously printed?


Answer

 

Sorry, no.

 

This model does not store print history of the type you are seeking.

 

===============================

Additional Information - Provided FYI

 

Windows can be told to store job print information for later review or reprint.

 

The "Keep Printed Documents" setup must be configured ahead of the time you need it.

 

===================================

Windows - Printer Properties -

Driver Selection - Keep Printed Documents - Printing Defaults

 

Microsoft / IPP Class drivers do not provide full access to the printer features.

Install the Full Driver Printer Software for the printer and then check Printer Properties

 

Windows 10

Control Panel > icon view > Devices and Printers

Right-Click on Printer > Printer Properties > Tab Advanced

 

Windows 11

Settings > Bluetooth & devices > Printers & scanners > Select Printer

Printer Properties > Tab Advanced

 

 

  • Driver:  Select the HP driver as opposed to the Microsoft / IPP class driver
  • Reprint later:  Select Keep all documents
  • All Jobs Default:  Printing Defaults

 

 

 

Printer_Properties_Reprint_8Printer_Properties_Reprint_8

 

===================================

Message Content References

 

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 8020e All-in-One Printer series  

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.