Print icon in Yahoo mail not working to HP ENVY 6400

[Maria1853]

Suddenly the print icon for my yaqhoo mail isn't working - any toughts/  Everything else seems to print ok

[Kuroi_Kenshi]

Hi @Maria1853,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand you’re unable to print Yahoo Mail because the print icon isn’t responding on your HP ENVY 6400. Let’s go through a few steps to check what could be causing this.

Refresh the Yahoo Mail page
Sometimes the print button becomes unresponsive due to a temporary browser glitch.
Reload the page or sign out and back in to refresh the session.

Try a different browser
Yahoo Mail can behave differently depending on the browser.
Test printing from Chrome, Firefox, Edge, or Safari to see if the button works there.

Use the built-in browser print shortcut
Even if the Yahoo print icon doesn’t work, the browser’s print function should.
Press Ctrl + P (Windows) or Cmd + P (Mac) to bring up the print window.

Clear browser cache and cookies
Cached files can interfere with site features like the print icon.
Clear cache/cookies, restart the browser, then try again.

Disable browser extensions temporarily
Ad-blockers or privacy extensions sometimes block the print dialog from opening.
Disable extensions → refresh Yahoo Mail → try printing again.

Check if pop-ups are blocked
The print preview opens as a pop-up window.
Make sure pop-ups are enabled for mail.yahoo.com.

Try printing the email in plain view
Open the email → click the three dots (“More” menu) → select “Print” if available.
Some Yahoo layouts hide the print option in the overflow menu.

I hope this helps.

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Best regards,