• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎04-15-2025 04:23 PM

HP Recommended
Product: HP DeskJet 4152e All-in-One Printer
Operating System: Microsoft Windows 11

Followed every step on how to setup. I got a 2nd hand printer from a college student and tried to connect to my own wifi and setup to print from my computer but I keeping getting can't connect to network. HP smart is pretty straight forward and easy to follow but the printer still won't connect. I tried the wifi direct but it won't print me the printer wifi password. I wish I can just call HP but they charge for that stuff.

5 REPLIES 5

‎04-15-2025 09:15 PM

HP Recommended

Hi @RC0924 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=IxzNq37usGU&ab_channel=CopyPrintScan

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No

‎04-21-2025 08:12 PM

HP Recommended

I came across this video already. It still didn't help.

1 person found this reply helpful
Was this reply helpful? Yes No

‎04-21-2025 09:21 PM - edited ‎04-21-2025 09:23 PM

HP Recommended

Hi @RC0924 

Ok, then try the next steps from video:

>> https://www.youtube.com/watch?v=QF_XH89-5S4&ab_channel=PrinterInsider

 

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No

‎05-19-2025 11:20 PM

HP Recommended

I tried everything I could find and nothing. Gonna get a new one

1 person found this reply helpful
Was this reply helpful? Yes No

‎05-20-2025 12:29 AM

HP Recommended

Hi @RC0924 

If the Printer Wifi connection is not working, then try with a USB cable to connect your printer:

>> https://www.youtube.com/watch?v=CLtAMYBQpS8&ab_channel=PrinterGuruji

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.