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HP Recommended
CP 1025nw
macOS 10.15 Catalina

Hey all and thank you in advance for the assistance.

Receive "filter failed" error when trying to print. Happened after upgrading the Mac.

Printer is USB connected. No Network

 

Have tried.

-Turn everything off and back on

-Deleted the printer and re-added

-Could not find a firmware update

-Download new printer utility (installed and cannot find anything to run) Where did it go?

 

Any suggestions??

 

 

1 REPLY 1
HP Recommended

@SteveSettle

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Click the Apple menu icon, and then click “System Preferences”.
  • Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
  • Right-click the blank space in the Printers list, and then click “Reset printing system”.
  • Click “Reset” in the confirmation window.
  • Enter an administrator username and password, and then click “OK”.
  • Wait until the printing system is reset and no devices show in the Printers list
  • Restart your computer and then go back to System preferences – Printers and scanners.
  • Click the “Add button” (+).
  • Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer.
  • Click “Print Using...”, and then select the name of your printer (By default “Airprint” would be selected)

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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