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‎08-22-2023 09:55 AM

HP Recommended
Product: HP OfficeJet Pro 9018 All-in-One Printer
Operating System: Microsoft Windows 11

My printer (HP OfficeJet Pro 9018) keeps trying to download an update but keeps failing. The printer is connected to the internet with wireless. I tried restarting the printer, disconnecting the power cord for 60 seconds, and downloading the update with PC but nothing seems to work.  The printer just goes into download mode, then I get an error message saying that the download was unsuccessful and to either retry or ok.  I press ok and then I can print, until it automatically tries to download again a few minutes later.  Can you help? 

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